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FAQS

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Are your products cruelty free?

Absolutely, all Je'Darmar Cosmetics products are cruelty free.

 

Do you offer bulk orders?

Yes, please contact us via email before placing your order.

 

How often do you restock items:

Most items are restocked on a monthly basis. 

 

What are your product ingredients?

Please see the product you are considering purchasing on the online store as all ingredients are listed on product packaging.

 

What is your return policy?

All sales are final.

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Does Je'Darmar Cosmetics participate in vending events?

Yes, we do- please contact us via email with all information such as dates, location and event details.

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SHIPPING

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All orders require 1-3 days max for processing and shipping 2-5 days for arrival.

Please check your email regularly for shipping updates and tracking information.

If your order has not arrived after 7 business days, please contact us via email info@jedarmarcosmetics.com.

 

Where do your products ship from?

Our products ship from Georgia

 

How do I contact your office to update my shipping information?

Please email us at info@jedarmarcosmetics.com -

There is no guarantee we will be able to update your information if email is not received within 2 hours of placing your order.  

 

What happens if my order is delivered to the wrong address:

Je'Darmar Cosmetics is not responsible for any orders once it leaves our warehouse, please contact your local USPS or courier for

shipping issues.


PRIVACY POLICY
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We collect your personal information such as name, addresses, payment information, email address, and phone number
when you make a purchase or attempt to make a purchase through our site.
This information is used only for shipping and or marketing purposes - you have the option to opt out of any marketing and promotional email list.


Je'Darmar Cosmetics is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website.  By using our site, you consent to the data practices described in this policy.

Information We Collect

1. Personal Information: We collect information you provide directly, including your name, address, email address, payment information, and phone number when you make a purchase or attempt to make a purchase.
   
2. Automatic Data: We collect information automatically through cookies, server logs, and third-party tracking technologies when you visit our website.

Use of Information

1. Operational Use: Your personal information helps us process transactions and provide the services you request.
   
2. Marketing: With your consent, we may use your information to send you promotional materials. You can opt out of marketing communications at any time.

3. Third-Party Features: Our site integrates with social media platforms like Instagram, Facebook, and TikTok. These services collect your IP address and use cookies according to their own privacy policies.

Disclosure of Information

We may disclose your information under the following circumstances:

1. Service Provision: To provide the products or services you have ordered.
   
2. Legal Requirements: As required by law, or in response to legal processes like subpoenas.

3. Audits: To outside auditors who maintain confidentiality.

4. Enforcement and Protection: To enforce our Terms of Service and protect our rights and property.

Non-Marketing Communication

We may contact you for non-marketing purposes, such as security alerts or changes to our products or services.

Children's Privacy

Our site is not directed at children under 13. If we inadvertently collect personal information from a child under 13, we will ensure swift action in confirming that such information is deleted from our system or seek parental consent.

Unsubscribe or Opt-Out

To unsubscribe from our emails or newsletters, send a request to info@jedarmarcosmetics.com. For third-party services, please follow their specific opt-out procedures.

Links to Other Websites

Our website may contain links to other sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Notice to EU Users

If you are in the EU, your information will be transferred to and processed in the US. By providing your data, you consent to this transfer under the EU-US Privacy Shield framework.

Security

We implement security measures to protect your information both online and offline. Sensitive information is encrypted and securely transmitted. Access to personal data is limited to authorized personnel only.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email and advise you to review this page regularly.

CONTACT US

For questions about this Privacy Policy, please contact us at:  info@jedarmarcosmetics.com

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